{"id":5924,"date":"2022-08-19T16:34:32","date_gmt":"2022-08-19T14:34:32","guid":{"rendered":"https:\/\/karimbogauss.besthost-tunisie.com\/?page_id=5924"},"modified":"2025-10-10T09:33:52","modified_gmt":"2025-10-10T07:33:52","slug":"mentions-legales","status":"publish","type":"page","link":"https:\/\/tunisiancampers.com\/en\/mentions-legales\/","title":{"rendered":"LEGAL NOTICES"},"content":{"rendered":"<div id=\"fws_69e2f5dcf15c0\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"2%\" data-bottom-percent=\"3%\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: calc(100vw * 0.02); padding-bottom: calc(100vw * 0.03); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p><b>General Terms and Conditions of Sale<\/b><\/p>\n<p><b>Preamble<\/b><\/p>\n<p><span style=\"font-weight: 400;\">These General Terms govern the relationship between Tunisian Campers (hereinafter the \u201cCompany\u201d) and the Client, as well as participants designated by the Client.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They apply to the organization of:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Expeditions in Tunisia and abroad,<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Stays of a sporting or recreational nature,<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Team-building activities,<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">And any other event supervised by guides or facilitators designated by Tunisian Campers.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These terms cover all services offered, whether discovery experiences, sports activities, or any ancillary service provided by the Company.<\/span><\/p>\n<p><b>Company Identification<\/b><\/p>\n<p><b>Tunisian Campers, Single-Member Limited Liability Company, registered office: 14 Rue de Syrie, 2nd floor, Ain Zaghouan Nord, 2046 \u2013 Tunisia.<\/b><b><br \/>\n<\/b><b>Registered in the Trade Registry No. 1654190P; Tax ID No. 1654190P.<\/b><b><br \/>\n<\/b><b>Represented by its manager, Mr. Mohamed Temimi, duly authorized.<\/b><\/p>\n<p><b>Contractual Structure<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The contractual set (the \u201cContract\u201d) consists of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">These General Terms and Conditions of Sale,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Le <\/span><b>The agreement that led to the performance of any service ordered from Tunisian Campers,<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Documents relating to the services mentioned, such as descriptions, quotations, or specific appendices.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Any booking by the Client entails:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Unreserved acceptance of these General Terms by the Client,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full adherence by participants designated by the Client, whether:<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participants having a direct contractual link with the Client, or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participants taking part at the Client\u2019s request or on the Client\u2019s behalf.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By booking, the Client undertakes to communicate these terms to the relevant participants and ensure their acceptance.<\/span><\/p>\n<p><b>Article 1: Pre-Contractual Duty to Inform<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Before entering into the Contract, the Client acknowledges receipt and review of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The detailed content of the services offered,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The price of the services and payment terms,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Applicable cancellation conditions,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any potential amendments to contractual elements.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">The Client must consult the detailed description of outings, activities, or events organized by Tunisian Campers.<\/p>\n<p><b>Last-Minute Changes<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Given the nature of the activities, last-minute adjustments or changes may occur due to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unforeseen weather conditions,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Logistical or operational constraints.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Where possible:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Tunisian Campers will justify such adjustments,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Client will be informed before the initially scheduled service date.<\/span><\/li>\n<\/ul>\n<p><b>Article 2: Administrative and Health Formalities<\/b><\/p>\n<ol>\n<li><b> Documents Required by Tunisian Campers<\/b><\/li>\n<\/ol>\n<p class=\"translation-block\">The Client undertakes\u2014and ensures, where applicable, that its staff or designated participants undertake\u2014to complete all documents required by Tunisian Campers for the booked service, which may include (without limitation):<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data relating to physical condition and health,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blood group,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Existing pathologies,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Medical certificate, if requested.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Non-compliance may lead to cancellation without refund.<\/span><\/p>\n<ol start=\"2\">\n<li><b> General Formalities<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The Client is responsible for completing and bearing the costs of required formalities, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid passport or ID card,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visa, where applicable,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mandatory vaccinations,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical certificate and other required health documents.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">If these formalities are not fulfilled, Tunisian Campers will bear no responsibility and no refund will be issued.<\/p>\n<ol start=\"3\">\n<li><b> Information for Foreign Nationals<\/b><\/li>\n<\/ol>\n<p class=\"translation-block\">Information provided by Tunisian Campers applies to Tunisian nationals only. Foreign participants must:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact relevant embassies\/consulates for requirements specific to their situation,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fully assume their administrative and health obligations to participate.<\/span><\/li>\n<\/ul>\n<p><b>Article 3: Registration &amp; Changes<\/b><\/p>\n<p><b>Cancellation and Refund Policy<\/b><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Cancellation between 1 month and 2 weeks before the event: 75% refund (25% retained).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cancellation between 2 weeks and 48 hours before the event: 50% refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cancellation less than 48 hours before the event: no refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No refund will be granted in case of late arrival or early departure.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">2<\/span><b>Cancellation by Tunisian Campers<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In the event of cancellation on our part (weather, force majeure, etc.), you will be offered a credit note valid for six months.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If we cancel (weather, force majeure\u2026), a credit note valid for 6 months will be offered.<\/span><\/p>\n<ol start=\"3\">\n<li><b>General Modalities<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">All online payments are received exclusively via Konnect.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u00a0Refunds related to online payments are processed exclusively via Konnect.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Cash payments are refunded in cash.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Bank-transfer payments are refunded by bank transfer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0An email confirmation will be sent upon validation of your request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Credit notes are valid for 6 months from the date of issue.<\/span><\/p>\n<ol start=\"4\">\n<li><strong> Contact<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Email: cfo@tunisiancampers.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Phone: +216 52 519 803<\/span><\/p>\n<p><b>Article 4: Payment Terms\u00a0<\/b><\/p>\n<p><b>Participation Validation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To confirm participation, payment must be made within the following timeframes:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Events: at least two days before the event date.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Private family\/group outings: total amount at least one week before the chosen date.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Payment Options &amp; Appointment<\/span><\/p>\n<p><b>Payment Options &amp; Appointment<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For assistance or further information, you may book a call\/meeting with our team via the booking link.<\/span><span style=\"font-weight: 400;\"><br \/>\n<a href=\"https:\/\/calendly.com\/tunisiancampers\/rendez-vous-avec-notre-equipe\"><span style=\"font-weight: 400;\">https:\/\/calendly.com\/tunisiancampers\/rendez-vous-avec-notre-equipe <\/span><\/a><\/span><\/p>\n<p><b>Bank payment :<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Bank Payment: by bank transfer. After the transfer\/deposit, email a copy of the transfer order to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span> <span style=\"font-weight: 400;\">\ud83d\udce7<\/span><span style=\"font-weight: 400;\"> cfo@tunisiancampers.com<\/span><\/p>\n<p><b>Bank details :<\/b><\/p>\n<p><b>TND Account\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bank: ATB Soukra 2 Branch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beneficiary: Tunisian Campers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account currency: TND<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account No.: 1461100005351<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RIB: 01118146110000535103<\/span><\/li>\n<\/ul>\n<p><b>EUR Account\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bank: ATB Soukra 2 Branch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beneficiary: Tunisian Campers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account currency: EUR<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account No <\/span><span style=\"font-weight: 400;\">1461184000176<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RIB : <\/span><span style=\"font-weight: 400;\">01118146118400017691<\/span><\/li>\n<\/ul>\n<p><b>Article 5: Events &amp; Transport<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Transport Not Included<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Transport is not covered by Tunisian Campers. Participants are responsible for reaching the meeting point and scheduled stages<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A city car or private vehicle is required for most movements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Carpooling<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A WhatsApp group for confirmed participants will be created for each event. You may request or offer a seat via carpooling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tunisian Campers does not guarantee the availability or organization of this service, which remains participant-initiated.<\/span><\/p>\n<p><b>Article 6: Price Revision<\/b><\/p>\n<p class=\"translation-block\">Prices may be revised up to 20 days before departure in case of significant variations in:\nTransport costs (notably fuel),\n\n\nTaxes or charges,\n\n\nExchange rates.\n\n If the increase exceeds 10%, the Client may refuse and terminate the contract with a full refund.<\/p>\n<p><b>Article 7: Service Modifications<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Right and Need to Modify Services\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tunisian Campers reserves the right\u2014and, where necessary, the duty\u2014to modify the nature of proposed activities to ensure participant safety, logistical feasibility, or experience quality, without any reduction, compensation, or price decrease. Grounds include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unforeseen weather conditions,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unforeseen administrative or security restrictions,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical or operational constraints.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Minor adjustments (schedule\/route\/equipment adaptations) that do not substantially alter the experience will not give rise to compensation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For substantial modifications (e.g., destination change for stays over 8 days), Tunisian Campers undertakes to:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inform the Client as soon as possible,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Propose an equivalent alternative or a postponement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the Client refuses, they may request termination with a full refund, without fees or penalties.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Transparency Commitment :<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tunisian Campers strives to limit modifications and to communicate them clearly with justification.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Force Majeure &amp; Limitations<\/span><\/p>\n<p class=\"translation-block\">Tunisian Campers shall not be held liable for any changes to services or cancellations imposed by circumstances of force majeure or unforeseen external events. These circumstances include, but are not limited to:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Extreme weather conditions: storms, floods, heatwaves, or any other climatic phenomenon that makes the activity dangerous or impossible.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Health crises: epidemics, pandemics, government restrictions on movement, quarantine or any measures imposed by local or international authorities.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Political or social unrest: strikes, demonstrations, riots, insurrections, armed conflicts or any situation posing a risk to the safety of participants.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Technical or logistical contingencies: failure of the infrastructure necessary for the provision of services (accommodation, transport, equipment).<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Other cases of force majeure recognised by Tunisian law: including any unforeseeable, unavoidable event beyond the Company's control.<\/li>\n<\/ul>\n<p><b>Consequences for Customers:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Changes to benefits<\/b><span style=\"font-weight: 400;\"> :<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\" class=\"translation-block\">In the event of force majeure, Tunisian Campers undertakes to offer equivalent alternatives (change of itinerary, adaptation of activities, postponement of the service).<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If no alternative is possible, the Customer may request a partial refund or a credit note valid for a future stay, depending on the costs already incurred by the Company.<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Cancellation of the event<\/b><span style=\"font-weight: 400;\"> :<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\" class=\"translation-block\">If the event must be cancelled due to circumstances beyond our control, Tunisian Campers cannot be held liable for any losses incurred by the Customer (personal expenses, additional costs).<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Any sums already paid will be refunded, less any irreversible costs incurred by the Company.<\/span><\/li>\n<\/ul>\n<p><b>Limits of liability<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Tunisian Campers' liability is strictly limited to the service provided as agreed with the customer.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Company shall not be liable for any indirect losses or damages, such as loss of use or income, resulting from the cancellation or modification of an event.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of exceptional circumstances, the Customer is encouraged to take out insurance covering such situations (cancellation, interruption of stay, repatriation).<\/span><\/li>\n<\/ul>\n<p><b>Communication commitment<\/b><\/p>\n<p class=\"translation-block\">In case of force majeure, Tunisian Campers will promptly inform the Client, prioritizing participant safety and service continuity where possible.<\/p>\n<p><b>ARTICLE 8: INTERRUPTION &amp; FAILURE TO APPEAR<\/b><\/p>\n<p><b>No refunds will be given in the following cases:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Voluntary interruption of the stay by the Customer or participants:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the Customer or participants decide to interrupt their stay or activity before the end, for whatever reason, no refund requests will be accepted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unused services, whether planned or unplanned, shall not give rise to any compensation.<\/span><\/p>\n<p><b>Failure to show up for departure:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If the Customer or participants do not arrive at the agreed time and place for the start of the activity or holiday, they will be deemed to have cancelled their booking.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No refunds or postponements will be granted, and services will be cancelled without compensation.<\/span><\/p>\n<p><b>Delay without prior notice:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a delay without prior notice accepted by Tunisian Campers, participation in the activity or holiday may be refused, without refund or compensation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customer Responsibility<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Customer is required to adhere to the times and locations communicated for departure and intermediate stages of the trip. It is the Customer's responsibility to ensure that they are able to participate in all of the services booked.<\/span><\/p>\n<p><b>ARTICLE 9: INSURANCE<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Personal insurance obligation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The Customer is required to take out personal insurance in the following cases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">If he wishes to be exempted from the insurance offered by Tunisian Campers,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">If Tunisian Campers does not offer insurance as part of the event or holiday booked.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Customer must provide valid insurance cover for the risks associated with their participation before the start of the activity or stay.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Repatriation Assistance Insurance<\/b><\/li>\n<\/ol>\n<p class=\"translation-block\">To participate in trips organised outside Tunisia, or for any foreign national participating in a trip, it is mandatory to take out repatriation assistance insurance covering:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repatriation costs in the event of an accident or medical emergency,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expenses related to any emergency medical treatment.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">If Tunisian Campers does not offer this insurance, the participant must provide proof of such coverage before the departure date.<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Optional insurance offered by Tunisian Campers<\/b><\/li>\n<\/ol>\n<p class=\"translation-block\">Tunisian Campers can offer optional insurance such as:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellation insurance,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assistance insurance.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">All insurance policies taken out through Tunisian Campers are subject to their own terms and conditions. Insurance premiums, whether compulsory or optional, are non-refundable, including in the event of cancellation of the trip.<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Penalties for non-compliance\nIn the absence of proof of insurance that meets the requirements, Tunisian Campers reserves the right to:<\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refusing the participation of the Client or designated participants,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancel the booking without refund<\/span><\/li>\n<\/ul>\n<p><b>ARTICLE 10: RESPONSIBILITIES<\/b><\/p>\n<p><b>\u00a0Responsibility of Tunisian Campers:\u00a0<\/b><\/p>\n<p class=\"translation-block\">Disclaimer\nTunisian Campers cannot be held liable in the following cases:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of force majeure (extreme weather, health crisis, political unrest, etc.),<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of poor performance due to the Customer or third parties,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the event of false statements or omissions concerning the state of health of the Customer or participants.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">This clause applies to all services offered by Tunisian Campers, whether they are discovery trips, activities involving physical effort (hiking, trekking, desert exploration, climbing peaks over 300 metres above sea level), or specific activities such as:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lifting loads,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Archery,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Boating, diving, kayaking, swimming, snorkelling,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First aid.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">Health certificate\nIn order to participate in these activities, Tunisian Campers reserves the right to request a health certificate for each participant. This certificate must include:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any allergies,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blood type,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relevant medical history.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">Under no circumstances can Tunisian Campers be held liable for the consequences of a participant's inability to take part in any activity, regardless of the service provided or the service contract.<\/p>\n<p><b>Responsibility in team building activities<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">During team-building events organised on behalf of a Client<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Tunisian Campers accepts no responsibility for the physical or mental fitness of participants to take part in the activity. This responsibility lies with the Customer who drew up the list of participants.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Any last-minute changes will be communicated to the Customer, without Tunisian Campers being held liable.<\/li>\n<\/ul>\n<p class=\"translation-block\">Health data management\nIn the event of an accident, Tunisian Campers undertakes to transmit the health data collected to the competent health authorities with the prior consent of the participant and the Customer. This data may include, among other things:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allergies,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blood type,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Known medical history.<\/span><\/li>\n<\/ul>\n<p class=\"translation-block\">First aid:\nTunisian Campers undertakes to provide all necessary first aid in the event of an emergency. However:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Company does not guarantee that such care complies with the most recent medical protocols.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Tunisian Campers is not obliged to provide a licensed medical professional to provide such care, unless otherwise specified in the contract.<\/li>\n<\/ul>\n<p class=\"translation-block\">General limitation of medical liability\nFor all services offered, Tunisian Campers declines all liability in the event of an accident or medical incident.<\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Customer Responsibility:\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Customer is fully responsible for their behaviour and actions, in particular:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dangerous behaviour or failure to follow instructions<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Any behaviour that is dangerous or exceeds the rules established by Tunisian Campers or its service providers.<\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Degradation<\/b><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Any damage caused to movable or immovable property belonging to Tunisian Campers, or present at the place of service provision.<\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Compliance with local laws<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The Customer is required to comply with:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Local laws and regulations, including rules concerning biodiversity, wildlife, campfire regulations, and tort liability.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">National or foreign laws (customary, federal or local) in force in the country or region where the service is provided.<\/span><\/li>\n<\/ul>\n<p><b>Consequences of violations<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Any violation entails sole responsibility, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Criminal penalties,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Civil liability.<\/span><\/li>\n<\/ul>\n<p><b>Article 11: Claims<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Claims must be submitted in writing, by registered letter, within 72 hours after return from the stay.<\/span><\/p>\n<p><b>Article 12: Image Rights<\/b><\/p>\n<p><b>Use of Photographs and Videos<\/b><\/p>\n<p class=\"translation-block\">The Client expressly authorizes Tunisian Campers to capture, use, and disseminate photos and videos:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">During stays, activities, events, or services organized by Tunisian Campers in which the Client personally participates,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">In corporate events organized on the Client\u2019s behalf, involving its employees or participants.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This content may be used exclusively for promotional and communication purposes by Tunisian Campers. <\/span><b>Tunisian Campers<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers who decide not to participate must inform Tunisian Campers in writing before the activity begins.\u00a0\u00a0<\/span><\/p>\n<p><b>Media Channels<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Authorization includes dissemination across all current and future media, notably:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Official websites of Tunisian Campers,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Social networks (Facebook, Instagram, TikTok, X, LinkedIn, and similar),<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Digital promotional media (online ads, newsletters, email campaigns),<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Physical media (brochures, posters, flyers, catalogs, roll-ups),<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audiovisual media (promotional films, commercials).<\/span><\/li>\n<\/ul>\n<p><b>Territory &amp; Duration<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Worldwide dissemination without geographic restriction,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unlimited duration<\/b><span style=\"font-weight: 400;\"> : It is granted for an indefinite period, unless it is cancelled in writing by sending a letter to <\/span><b>Tunisian Campers<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><b>Terms of use<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Free of charge: no royalties, compensation, or payment may be claimed by the Client or participants,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Respectful use of image: without compromising integrity or dignity.<\/li>\n<\/ul>\n<p><b>Right to Edit Content<\/b><\/p>\n<p class=\"translation-block\">Tunisian Campers may make necessary edits to photos\/videos, including:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retouching, cropping, or editing,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adding text, logos, or visual effects,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration into multimedia or audiovisual works.<\/span><\/li>\n<\/ul>\n<p><b>Revocation<\/b><\/p>\n<p class=\"translation-block\">The Client may revoke authorization at any time by sending a written request with ID documents to Tunisian Campers. This revocation:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will not apply retroactively to content already published,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will be implemented within a reasonable time after receipt.<\/span><\/li>\n<\/ul>\n<p><b>Third-Party Responsibility<\/b><\/p>\n<p class=\"translation-block\">Once content is published on public platforms, Tunisian Campers cannot be held responsible for third-party actions such as:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social-media shares,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Screenshots,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any unauthorized reproduction by third parties.<\/span><\/li>\n<\/ul>\n<p><b>Article 13: Assumption of Risks &amp; Release<\/b><\/p>\n<p class=\"translation-block\">The Client expressly acknowledges that participation in activities, stays, or services offered by Tunisian Campers entails inherent risks, including but not limited to:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Physical risks: falls, injuries, sprains, fractures, or other incidents related to physical effort,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Environmental risks: unpredictable weather (rain, wind, extreme heat), rugged or slippery terrain, wildlife and flora,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Activity-specific risks: hiking, climbing, trekking, water activities (kayak, diving, snorkeling), sports (archery, weight lifting).<\/li>\n<\/ul>\n<p><b>Acceptance of Risks<\/b><\/p>\n<p><span style=\"font-weight: 400;\">By registering and participating, the Client:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Voluntarily and fully accepts the identified risks, whether direct or indirect,<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Irrevocably waives any claim, lawsuit or compensation from Tunisian Campers for:<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Bodily injury, injuries, or accidents during activities,<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Property damage, loss, or deterioration of personal belongings.<\/span><\/li>\n<\/ul>\n<p><b>Client\u2019s Personal Responsibility<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Customer undertakes to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Strictly comply with the safety instructions provided by Tunisian Campers or its representatives<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be attentive to their own safety and that of other participants,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inform the Company of any health problem or physical limitation that may affect participation.<\/span><\/li>\n<\/ul>\n<p><b>Limits of Tunisian Campers\u2019 Liability<\/b><\/p>\n<p class=\"translation-block\">Tunisian Campers cannot be held liable for:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any negligence by the Client or failure to follow safety instructions,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any physical or medical unfitness not declared before the start of the activity,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any injury or damage resulting from unforeseeable circumstances inherent to the nature of the activities.<\/span><\/li>\n<\/ul>\n<p><b>Article 14: Governing Law &amp; Jurisdiction<\/b><\/p>\n<p><span style=\"font-weight: 400;\">These terms are governed by Tunisian law. Any dispute falls under the jurisdiction of the courts where the registered office of Tunisian Campers is located.<\/span><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"CONDITIONS G\u00c9N\u00c9RALES DE VENTE Pr\u00e9ambule Les pr\u00e9sentes conditions g\u00e9n\u00e9rales r\u00e9gissent les relations entre la soci\u00e9t\u00e9 Tunisian Campers (ci-apr\u00e8s d\u00e9sign\u00e9e la Soci\u00e9t\u00e9\u00a0 et le Client ainsi...","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5924","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MENTIONS L\u00c9GALES - Tunisian Campers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tunisiancampers.com\/en\/mentions-legales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MENTIONS L\u00c9GALES - 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