{"id":124519,"date":"2024-10-19T13:10:41","date_gmt":"2024-10-19T11:10:41","guid":{"rendered":"https:\/\/tunisiancampers.com\/?page_id=124519"},"modified":"2026-06-29T14:24:01","modified_gmt":"2026-06-29T12:24:01","slug":"politique-remboursement","status":"publish","type":"page","link":"https:\/\/tunisiancampers.com\/en\/politique-remboursement\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"
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Cancellation and Refund Policy<\/strong><\/h4>\n

 <\/p>\n

At\u00a0Tunisian Campers<\/b>We are committed to providing you with unforgettable experiences, while ensuring a clear and fair cancellation policy.<\/h4>\n

1. General Cancellation Conditions<\/b><\/b><\/p>\n

    \n
  • Cancellation between 1 month and 2 weeks<\/b>\u00a0before the event :\u00a075% refund<\/b>\u00a0(25% retained).<\/li>\n
  • Cancellation between 2 weeks and 48 hours<\/b>\u00a0before the event :\u00a050% refund<\/b>.<\/li>\n
  • Cancellation less than 48 hours<\/b>\u00a0before the event :\u00a0no refund<\/b>.<\/li>\n
  • No refunds<\/b>\u00a0will not be granted in the event oflate arrival<\/b>\u00a0or\u00a0early departure<\/b>.<\/li>\n<\/ul>\n

    2. Cancellation by Tunisian Campers<\/b><\/b><\/p>\n

      \n
    • In the event of cancellation on our part (due to weather conditions, force majeure, etc.), an invoice will be issued.\u00a0valid for 6 months<\/b>\u00a0will be offered.<\/li>\n
    • If postponement is not possible, a\u00a0100% reimbursement<\/b>\u00a0will be carried out.<\/li>\n<\/ul>\n

      3.<\/b>\u00a0Payments & Refund Procedure<\/strong><\/p>\n

        \n
      • Online payments made from Tunisia are received exclusively via the Flouci platform.
        Refunds related to these payments are processed exclusively via Flouci, according to its terms and timelines.<\/li>\n
      • Cash payments in Tunisia are refunded in cash in Tunisia.<\/li>\n
      • Bank transfers made from Tunisia are refunded via bank transfer.<\/li>\n
      • Payments made from international sources (international credit cards or international bank transfers) are not refunded by bank transfer and are refunded only in cash in Tunisia, after validation and signature of a refund credit note by the client.<\/li>\n
      • An email confirmation is sent once the request is approved.<\/li>\n
      • Credit notes are valid for 6 months from the date of issue.<\/li>\n<\/ul>\n

        4. Contact<\/b><\/b><\/p>\n

        Email<\/b>\u00a0: cfo@tunisiancampers.com<\/p>\n

        Phone<\/b> : +216 \u202d52 519 803\u202c<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Politique d\u2019Annulation et de Remboursement   Chez\u00a0Tunisian Campers, nous nous engageons \u00e0 vous offrir des exp\u00e9riences inoubliables, tout en assurant une politique claire et \u00e9quitable...","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-124519","page","type-page","status-publish"],"acf":[],"yoast_head":"\nPolitique d\u2019Annulation et de Remboursement - Tunisian Campers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tunisiancampers.com\/en\/politique-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique d\u2019Annulation et de Remboursement - 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